Download your own copy of Doc To HTML Converter today!Prev Page Prev Page
Using DocToHtml
Getting Started
Conversion Options Dialog
Output Filenames
Template Data Editor
Meta Tags
Font Attr
Paragraph Attr
List Attr
Table Attr
Text Boxes
Body & Footer
Footnotes & Endnotes Options
HTML Template
XML & Charset & PG
Search & Replace
Progress Form
Batch Converter
Main Window
Settings Dialog
Command Line Support
Search & Replace Dialog
Installation Issues
Uninstallation Issues
Crash Recovery
Support for 64-Bit MS Word
Common Issues
Deep Troubleshooting
Registration Benefits
How to Buy
Support & Feedback
How to Speed up the Conversion
Unsupported Formatting
License Agreement
Privacy Policy
Change Log
Other Products

Installation Issues

Normally, when the installation is complete, you can see and use the DocToHtml toolbar button in MS Word. If this button does not appear, or if you encounter another issue, do the following. Go to Start->Programs->DocToHtml, and click “Install or reinstall DocToHtml”. Then you should see the following dialog:

Install/reinstall DocToHtml Window

First select “Disintegrate DocToHtml and MS Word”, and then click the OK button. The installation program will temporarily disable the integration of the DocToHtml Add-In with MS Word.

After that, select the “Install or reinstall DocToHtml” menu item again, and then select “Integrate DocToHtml with MS Word”. The installation program will re-register the DocToHtml Add-In with MS Word. In most cases, that should fix the issue.

Make sure to allow the installation program have full access to your computer (that is, full administrative privileges), otherwise it will not work properly.

During the integration, the installer will alter the MS Word COM Add-Ins security settings in order to allow the DocToHtml Add-In to be loaded and executed. You can also modify them manually, as described below. Alternatively, you can just check the “Set proper MS Word COM Add-Ins security settings” checkbox on the installation page below. If this checkbox is unchecked, you may be unable to use the DocToHtml Add-In.

DocToHtml Setup Window

If the attempt to solve the issue by disintegration/integration fails, try completely uninstalling DocToHtml and then installing it again.

If DocToHtml doesn’t start after you’ve reinstalled it, make sure that MS Word settings allow DocToHtml Add-In to be loaded when MS Word starts. If DocToHtml is loaded, you should see the DocToHtml menu item in the MS Word main menu (or on the ribbon tab, if you are using MS Word 2007 or higher). If you cannot see such a menu item, try the steps described below, for your particular MS Word version:

 MS Word 2000
 MS Word 2003 or XP
 MS Word 2007
 MS Word 2010

If following the instructions above has not solved the problem, try taking the steps described in the Crash Recovery help topic.