Home
Download your own copy of Doc To HTML Converter today!Prev Page Prev Page
Introduction
Using DocToHtml
Getting Started
Conversion Options Dialog
General
Output Filenames
Template Data Editor
Images
Meta Tags
CSS
Advanced
JavaScript
HTML Code
Font Attr
Paragraph Attr
List Attr
Table Attr
Text Boxes
Body & Footer
Footnotes & Endnotes Options
HTML Template
XML & Charset & PG
Browsers
Search & Replace
Batch
Filemasks
Progress Form
Batch Converter
Main Window
Settings Dialog
General
Memory
Timeouts
Command Line Support
Search & Replace Dialog
Installation Issues
Uninstallation Issues
Crash Recovery
Support for 64-Bit MS Word
Troubleshooting
Common Issues
Deep Troubleshooting
Registration Benefits
How to Buy
Support & Feedback
FAQ
How to Speed up the Conversion
Unsupported Formatting
License Agreement
Privacy Policy
Change Log
Credits
Other Products

Uninstallation Issues

When using a 64-bit edition of MS Word 2010, if a Word session is aborted abnormally, the DocToHtml DLL may be left over in the memory under a COM surrogate process. This process will prevent the uninstallation from proceeding. If you have closed all MS Word instances and DocToHtml stand-alone converter applications, but the uninstaller still complains about DocToHtml or MS Word being opened, manually close the surrogate process. To do this, open the Task Manager, locate the “dllhost.exe * 32” process on the Processes tab, select the one with the command line “/Processid:{61F4991C-FA6A-4442-B0BB-30644219DC59}”, and forcibly end it. To view the command line string of any process, you can use Microsoft’s free utility Process Explorer: http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx.